Problem: When I use my Smartphone / Tablet / computer with the eoSim, the screen dims after a while, and I have to touch the screen / trackpad / mouse to make it bright once more. How can I stop this happening?
Adjust the power / screen settings on your device to ‘do not dim the screen’.
Under battery power, most laptops will automatically dim the screen after a set time has elapsed. To avoid this, plug your laptop in to a power supply.